As a Client Development & Services Manager, you will be responsible for managing and growing new client accounts, creating a positive experience for new clients, and increasing the company's market share. 

* Identify growth opportunities in your assigned region. 

* Develop, implement, and execute business development strategies. 

* Build and maintain relationships with new clients for the purpose of achieving placement targets and acquiring additional business opportunities. * Educate clients of The Stepping Stones Group product offerings and invite Autism, Core and Nursing client service managers to client meetings

 * High volume outbound marketing calls to clients to generate job orders.

 * Intake of inbound sales calls to identify school districts' needs.

 * Conduct in-person client visits

 * Attend job fairs, conferences, etc. as needed. 

* Generate interest among school districts through multi-level communication strategies.

 * Negotiate bill rates and contract terms, create proposals, and finalize client contract documents. 

* Set clear expectations with clients regarding feedback, quality assurance practices and The Stepping Stones Group policies

 * Collaborate and support the competitive bid process for assigned client accounts as needed. 

* Deliver an excellent client experience by taking the time to understand each client's needs and preferences.

 * Provide clear and consistent client communication; establish expectations throughout the process; respond quickly and thoroughly to client        questions. 

* Collaborate with Vice President of Client Services to establish focus accounts and communicate client needs. 

* Collaborate with Regional Managers for Client Services to ensure new business is trending positively.

 * Embrace personal responsibility and accountability in a strongly collaborative environment.

 * Meet and exceed your assigned activity, placement, and margin goals. 

 * Fearless and enthusiastic attitude and a supportive collaborator

 * Confidence in making outbound calls

 * Confidence in communicating and upholding The Stepping Stones Group's policies and expectations 

* Identify internal areas of improvement and communicate these to your team. 

* Ability to overcome objectives; strong negotiation and closing skills.

 * Excellent time management skills

 * Excellent written and verbal communication skills; Exceptional presentation skills

 * Strategic thinking & problem solving; ability to achieve results. 

* Exceptional time management and prioritization skills with demonstrated ability to meet project timelines.

 * Strong relationship management and work ethic, including leading by example.

 * Adaptability and flexibility to support the organization's rapid growth.

 * Resilient and welcoming of constructive feedback, with ability to apply it into actions and result