IBSS Director of Clinical Operations 

Minimum Qualifications:  

• Credentials/License:  

• certification as a BCBA in good standing with the BACB 

• licensure if required in their state of residence. 

• eligible to supervise practicum students and BCBA candidates. 

• Prior Experience:  

• at least 3-5 years working with (as sole practitioner or part of a contracted relationship between agency and school districts) or directly for school districts delivering a variety of direct behavioral support and program or professional development services, managing and supervising staff delivering behavioral support services, and successfully engaging with school related stakeholders (e.g., team meetings and consultation with Superintendents, Special Education Directors, Program Specialists, Teachers, Cas Managers, Agencies, and Families). 

• prior training and experience in organizational behavior management and as a manager/director/leader of school-based behavioral support programs preferred. 

• Travel:  

• ability to travel as needed to carry out duties associated with the position (e.g., conducting needs assessments, launching new IBSS programs, and quality assurance activities on location with school district and SSG personnel). 

• Such alternatives to the above SSG may find appropriate and acceptable. 

• Reporting Relationship: 

• The Director of Clinical Operations will report to the Chief Clinical Development Officer. 

Responsibilities:  

• Conduct needs assessments with school districts focused on addressing acute student and program and professional development needs. 

• Effectively partner with school district leadership, classroom and student teams, and SSG IBSS Program Managers to launch, implement, and assure quality with new and existing accounts. 

• Implementation of IBSS School Readiness Assessment. 

•  Develop a clear understanding of district current capabilities. 

• Build trust and credibility with school district stakeholders. 

• Responsible for onboarding and training Program Managers and Program Supervisors 

• Develop, implement, and maintain clinical infrastructure to drive clinical services and produce desired student level and learning community outcomes. 

• Behavioral data collection systems for challenging behaviors, replacement behaviors, desirable alternative behaviors, and IEP goals 

• Impact reports for Individual and aggregated student level outcomes, and classroom, building, and schoolwide outcomes 

• Impact Report templates 

• Develop training and professional development plans with district stakeholders and Program Manager 

• Creation and distribution of training/professional development content and materials for SSG IBSS and District personnel 

• Monthly/quarterly check-in with district stakeholders and SSG IBSS Leadership (e.g., CCDO, Growth Officer, and Director of Strategic Sales) 

• Provide clinical support, mentoring, supervision, guidance, additional resources and/or assistance to clinicians in DCO's assigned territory. 

• Serve as a clinical resource, with a continued focus on providing ethical and quality services. 

• Oversee the implementation of developed protocols, services, and practices at all SSG district contract sites. 

• Serves as the primary point of contact for clinicians in districts regarding questions on assessment, intervention, documentation, reports, IEPS/504s, etc. 

• Collaborates with SSG Career Services Department for filling open positions and the AEs to gain knowledge of district policies and procedures. 

• Participates as an active member of the Triad (AE, Recruiter, and Clinical Director) 

• Ensures that service providers supported comprehend and carry out district policies and procedures. 

• Conducts clinical interviews (CIs) with potential clinicians, as needed or requested. During the CI, the DCO highlights all the perks and benefits that SSG offers employees: clinical support, professional development, pathways to success and career paths for professional growth and advancement.  

• Participates in regularly scheduled team meetings, as needed. 

• Participates in special projects as they come up.  

• Participates in and/or presents at university events, conferences, or workshops that are planned, organized, or coordinated by SSG.  

• Represents SSG at job fairs, conferences, and workshops, as needed. 

Additional Duties: 

• Facilitates communication and management of projects between clinicians on site, district staff, local AEs, and IBSS leadership. 

• Will mentor, train, or support staff that are placed in districts in both virtual and on-site capacities.  

• Will be responsible for managing and overseeing the documentation of staff delivering services in the EHR. Will review notes, treatment plans, assessments, and documented delivered service hours, as needed.  

• Complete assigned projects, as directed by the IBSS Leadership 

• Managing and providing needed documents for each district contract, under the supervision of the IBSS Leadership 

Job Specifications: 

Performance review of this position will be evaluated on an annual time frame in accordance with SSG's employee guidelines. 

  
Physical Requirements: 
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. While performing the duties of this position, the employee is regularly required to stand and reach with hands and arms; walk; sit; stoop or kneel; crouch or crawl. 
 
Additional physical requirements include the following: 

• Physically capable of frequently lifting or moving 40 pounds. 

• Specific vision requirements include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to focus. 

• Ability to sit and stand for extended periods of time. 

• Manual dexterity for the purpose of using a telephone and data entry. 

• Read a computer screen and printed material with or without vision aids. 

• Hear and understand speech at normal levels and on the telephone. 

• Speak in audible tones so that others may understand clearly in person and on the telephone. 
   
  Work Environment 
   
  The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.