Job Description

Client Services/Business Development Manager- In Person Atlanta Office
The Stepping Stones Group- 2300 Windy Ridge Parkway SE #825, Atlanta, GA 30339

As a Client Development & Services Manager, you will be responsible for managing and growing new client accounts, creating a positive experience for new clients, and increasing the company's market share. 

In this position you will: 
* Identify growth opportunities in your assigned region. 
* Develop, implement, and execute business development strategies. 
* Build and maintain relationships with new clients for the purpose of achieving placement targets and acquiring additional business opportunities. * Educate clients of The Stepping Stones Group product offerings and invite Autism, Core and Nursing client service managers to client meetings
 * High volume outbound marketing calls to clients to generate job orders.
 * Intake of inbound sales calls to identify school districts' needs.
 * Conduct in-person client visits
 * Attend job fairs, conferences, etc. as needed. 
* Generate interest among school districts through multi-level communication strategies.
 * Negotiate bill rates and contract terms, create proposals, and finalize client contract documents. 
* Set clear expectations with clients regarding feedback, quality assurance practices and The Stepping Stones Group policies
 * Collaborate and support the competitive bid process for assigned client accounts as needed. 
* Deliver an excellent client experience by taking the time to understand each client's needs and preferences.
 * Provide clear and consistent client communication; establish expectations throughout the process; respond quickly and thoroughly to client        questions. 
* Collaborate with Vice President of Client Services to establish focus accounts and communicate client needs. 
* Collaborate with Regional Managers for Client Services to ensure new business is trending positively.
 * Embrace personal responsibility and accountability in a strongly collaborative environment.
 * Meet and exceed your assigned activity, placement, and margin goals. 

Qualifications:
 * Fearless and enthusiastic attitude and a supportive collaborator
 * Confidence in making outbound calls
 * Confidence in communicating and upholding The Stepping Stones Group's policies and expectations 
* Identify internal areas of improvement and communicate these to your team. 
* Ability to overcome objectives; strong negotiation and closing skills.
 * Excellent time management skills
 * Excellent written and verbal communication skills; Exceptional presentation skills
 * Strategic thinking & problem solving; ability to achieve results. 
* Exceptional time management and prioritization skills with demonstrated ability to meet project timelines.
 * Strong relationship management and work ethic, including leading by example.
 * Adaptability and flexibility to support the organization's rapid growth.
 * Resilient and welcoming of constructive feedback, with ability to apply it into actions and result


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