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Job Description
Authorization & Eligibility Representative
Part-Time | $19–$21/hour
About Community Autism Services
Community Autism Services (CAS) is dedicated to transforming the lives of children and families affected by Autism Spectrum Disorder (ASD). Through evidence-based Applied Behavior Analysis (ABA) therapy and a compassionate, family-centered approach, we empower our clients to reach their fullest potential. Our team is grounded in a shared commitment to trust, integrity, quality, and inclusivity in every interaction.
The Opportunity
We are looking for a detail-oriented and compassionate Authorization & Eligibility Representative to join our A&E support team on a part-time basis. In this role, you will serve as a critical link between families seeking ABA services and the insurance and funding processes that make that care possible. You will play a meaningful role in ensuring that clients can access the support they need, quickly and without unnecessary barriers.
What You'll Do
Your day-to-day responsibilities will include:
- Verifying insurance eligibility and coverage details for clients pursuing ABA therapy or ASD-related services
- Preparing and submitting authorization requests to health insurance companies, and tracking authorization status for all funding sources (insurance, regional center, school district, and private pay)
- Communicating clearly with families regarding their benefits, authorization status, and next steps
- Reviewing diagnostic reports and treatment plans against health plan criteria, and making recommendations when further evaluation is needed
- Collaborating with the clinical and billing teams to resolve authorization discrepancies and ensure accurate records
- Managing and distributing client enrollment packets, including coordination of benefits forms, service agreements, and privacy notices
- Maintaining accurate client records in our practice management system (CentralReach), including contact information, payer details, and authorization entries
- Providing general administrative support as needed, including answering phones, scanning, and filing
What We're Looking For
- Strong attention to detail and ability to manage multiple tasks and deadlines simultaneously
- Excellent written and verbal communication skills, especially when interacting with families navigating insurance processes
- Experience with health insurance verification, prior authorizations, or medical billing is a plus
- Comfort working with electronic health record or practice management systems (CentralReach experience a bonus)
- A proactive, team-oriented mindset with a genuine commitment to supporting families affected by autism
- Ability to maintain confidentiality and handle sensitive information with professionalism
Compensation & Schedule
Pay: $19.00 – $21.00 per hour, based on experience
Schedule: Part-time; flexible scheduling available
Why Community Autism Services?
- Mission-driven work that makes a tangible difference in the lives of children and families
- Collaborative, supportive team culture rooted in our core values
- Opportunities for growth within a rapidly expanding organization
- Meaningful administrative role at the front line of client access to care
Ready to Join Our Team?
If you are passionate about helping families access the care they deserve and thrive in a fast-paced, detail-oriented environment, we'd love to hear from you. Apply today and become part of a team that puts families first.
Community Autism Services is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
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