The Stepping Stones Group is transforming the lives of children, families, and communities together through our exceptional therapeutic and behavioral health services. We believe our Core Values embody the culture of our organization: Trust, Integrity, Results, Quality, Community, and Inclusivity. The Stepping Stones Group is committed to diversity and inclusion. As a socially conscious employer driven by purpose, we welcome all people who have the heart to join us in our mission to transform lives together. We celebrate the diversity of our colleagues and believe by listening, learning, and empathizing with each other's life experiences we become a stronger organization. Client Services Specialist- Instructional Services This specific position will be supporting our clients based in California and as such, we are looking for candidates that live in the state and are willing to travel to districts. More specifically, we are looking for candidates either in the Bay Area, Stockton, or Central CA.As a Client Services Specialist you will be responsible for managing and growing existing and inherited client accounts, creating a positive experience for new clients, and increasing the company's market share. In this position you will: Maintain current client headcount Reach for 10% annual account growth and work toward established regional goals Identify growth opportunities in your assigned market among active and inherited client accounts (school districts) Develop and implement business development strategies Build and maintain relationships with existing and inherited clients for the purpose of achieving placement targets and acquiring additional business opportunity Maintain client headcount and grow client headcount when the opportunity arises Educate clients of The Stepping Stones Group product offerings and invite Autism, Core and Nursing client service managers to client meetings Outbound calls to clients to generate job orders Intake of inbound sales calls to identify school districts' needs Generate interest among school districts through multi-level communication strategies Present candidates, proposals, negotiate bill rates, and finalize client contract documents Set clear expectations with clients regarding feedback, quality assurance practices and the Stepping Stones Group policies Collaborate and support the competitive bid process for assigned client accounts as needed Deliver an excellent client experience by taking the time to understand each client's needs and preferences. Prioritize Jumbo and Tier 1 school district clients. Provide clear and consistent client communication; establish expectations throughout the process; respond quickly and thoroughly to client questions Collaborate with Regional Manager of Client Services to establish focus jobs and communicate client needs Embrace personal responsibility and accountability among a strongly collaborative environment Meet and exceed your assigned activity, placement, and margin goals Qualifications: Fearless and enthusiastic attitude and a supportive collaborator Confidence in making outbound calls Confidence in communicating and upholding The Stepping Stones Group's policies and expectations Identify internal areas of improvement and communicate these to your team Ability to overcome objectives; strong negotiation and closing skills Excellent time management skills Excellent written and verbal communication skills; Exceptional presentation skills Strategic thinking & problem solving; ability to achieve results Exceptional time management and prioritization skills with demonstrated ability to meet project timelines Strong relationship management and work ethic, including leading by example Adaptability and flexibility to support the organization's rapid growth Excellent work ethic and cheerful outlook with the desire to make a difference daily Sales or recruiting experience is not required, but preferred Bachelor's degree (preferred) As a Client Services Specialist, you will receive a base salary, with bonus opportunities, medical benefits, paid time off, company holidays, 401K and much more.
Billing Specialist $20-$22 per hour | Full-Time | Growth Opportunities | Meaningful Work in Behavioral Health Make a Difference Behind the Scenes At Community Autism Services, a division of The Stepping Stones Group, we're transforming the lives of children, families, and communities through exceptional therapeutic and behavioral health services. Our Billing Specialists play a critical role in supporting that mission - ensuring accuracy, accountability, and a seamless billing experience for our clients and partners. Join a team that values Trust, Integrity, Results, Quality, Community, and Inclusivity - where your work truly supports the success of every child we serve. What You'll Do As a Billing Specialist, you'll be part of a collaborative team responsible for billing and accounts receivable across our nationwide behavioral health services. You'll manage daily invoicing, reconcile accounts, and ensure timely collections with professionalism and care. Key Responsibilities - Serve as a primary contact for customers, therapists, clinical managers, and account executives on billing issues. - Perform daily accounts receivable (A/R) invoicing and post transactions in the billing system. - Research and resolve payment discrepancies; communicate with customers as needed. - Manage customer outreach to collect outstanding balances and reconcile disputes. - Run weekly aging reports and follow up on past-due accounts. - Partner cross-functionally with internal departments to ensure invoices are processed accurately and on time. - Contribute to process improvement projects across the billing function. - Complete other duties as assigned. What You'll Bring - Education & Experience: Associate degree in Accounting or equivalent combination of education and experience. - Experience: 3+ years in Accounting, with emphasis on A/R and Collections preferred. - Technical Skills: - Proficiency in Microsoft Excel and Office Suite. - Experience with Waystar required. - Familiarity with Kronos or Great Plains preferred. - Professional Skills: - Strong communication and customer service abilities. - Highly organized, analytical, and detail-oriented. - Self-motivated with the ability to work independently and collaboratively. Why You'll Love Working Here - Be part of a mission-driven organization that transforms lives every day. - Work in a supportive, team-based environment with growth opportunities. - Enjoy meaningful work that contributes to better access to care for families and children. Physical Requirements: - Sedentary work; sitting most of the time. - Regular use of hands, wrists, and fingers. - Visual acuity for document and computer work. - Ability to lift up to 10 pounds occasionally. The Stepping Stones Group is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Career Services ManagerThe Stepping Stones Group is transforming the lives of children, families, and communities together through our exceptional therapeutic and behavioral health services. We believe our Core Values embody the culture of our organization: Trust, Integrity, Results, Quality, Community, and Inclusivity. The Stepping Stones Group is committed to diversity and inclusion. As a socially conscious employer driven by purpose, we welcome all people who have the heart to join us in our mission to transform lives together. We celebrate the diversity of our colleagues and believe by listening, learning, and empathizing with each other's life experiences we become a stronger organization. If you believe every day is an opportunity to make a difference, we would like to meet you! As a Career Services Manager (Recruiter), you will be expanding our business by identifying, building, and sustaining strong relationships with candidates. In this position you will: * Respond to active candidates and source passive candidates to build a robust pipeline. * Effectively assess candidates' qualifications and communicate those details to your team members. * Deliver an excellent candidate experience by taking the time to understand each candidate's needs and preferences. * Provide clear and consistent candidate communication; establish expectations throughout the process; respond quickly and thoroughly to candidate questions. * Communicate compensation offerings and negotiate compensation and benefits. * Manage pipeline workflows and all candidate communications throughout the hiring process. * Maintain ongoing relationships with candidates and employees to build strong candidate networks and gain referrals. * Embrace personal responsibility and accountability in a strongly collaborative environment. * Meet and exceed your assigned activity, placement, and margin goals-KPI's. Qualifications: * Fearless and enthusiastic attitude and a supportive collaborator. * Knowledge of ATS/CRM Systems. * Demonstrate ability to source on LinkedIn and Indeed. * Knowledge of staffing industry preferably in the schools. * Ability to overcome objectives; strong negotiation and closing skills. * Excellent written and verbal communication skills * Strategic thinking & problem solving; ability to achieve results. * Exceptional time management and prioritization skills * Strong work ethic, including leading by example. * Adaptability and flexibility to support the organization's rapid growth. * Sales or recruiting experience is required or relevant related skills. * Bachelor's degree (preferred) Our recruiters receive a base salary, uncapped commission plan, medical benefits, paid time off, paid company holidays, 401K and much more!