Job Description
ABA Center Coordinator
Location: Danvers, MA
Pay: $24.00-28.00/hour
Community Autism Services (CAS) is dedicated to transforming lives through high-quality ABA services. We are seeking a Center Coordinator to support daily operations and ensure exceptional service for our clients and staff.
Position Summary:
The Center Coordinator provides administrative oversight for a center-based ABA program. This role ensures efficient scheduling, compliance, and communication while supporting a positive, service-driven environment.
Key Responsibilities:
- Oversee client/team member schedules to ensure efficiency/productivity of the center
- Assist in covering behavior technician lunches and absences when necessary
- Reviewing applicants for the Behavior Technician role
- Input client schedules in practice management system
- Ensure schedule changes are communicated to parents, supervising BCBA and technicians
- Maintain parent log and document any issues, as well as monitor and manage parent/staff related concerns that are not clinical in nature (i.e., attendance log, scheduling barriers, professional boundaries)
- Oversee scheduling of parent meetings for supervising BCBA (as needed)
- Ensure completeness and accuracy of client record in the practice management platform in coordination with BCBA (i.e., credentialing documents)
- Perform quarterly client record review
- Auditing client medical record for completeness and following up as needed (i.e., coordination of care)
- Support session notes audits for compliance alongside clinical team
- Weekly data verification for unconverted appointments
- Maintain client and center supplies and monitor budget accordingly, in coordination with the Clinic Operations Manager, as applicable
- Request necessary repairs and/or building maintenance from approved list of vendors. Communicate special needs to Operations Market Manager, in coordination with the Clinic Operations Manager (as applicable)
- Schedule and track center compliance trainings and center safety drills
- Ensure completion of all incident reports
- Coordinate communication of information among all departments to center team members (i.e., billing, HR, finance, compliance)
- Oversee center compliance with Center Infection Prevention control plan
- Complete new hire onboarding with assistance of HR department (in coordination with Clinic Operations Manager where applicable)
- Assist in training new team members on center policies
- Assist with new team member technology setup and training
- Spot checks for compliance with all policies and procedures (i.e., use of admin time, cleaning, etc.)
- Identify and address any immediate disciplinary issues. Report ongoing issues to the Center Manager
- Other duties as needed/assigned
Qualifications:
- Strong communication, organization, and multitasking skills
- Experience working with children, preferably with special needs
- Proficiency in Microsoft Office and practice management systems
- Ability to manage deadlines and shifting priorities
- Associate's degree and/or supervisory experience preferred
- RBT certification or ABA experience is a plus
- Bilingual (Brazilian Portuguese) highly preferred
Physical Requirements:
- Lift up to 25 lbs; push/pull up to 50 lbs
- Ability to bend, sit, or stand for long periods
Reports to: Operations Market Manager
Travel: Minimal travel to nearby centers may be required
Join CAS and help make a meaningful impact in the lives of children and families every day.