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Center Coordinator

Job Description

ABA Center Coordinator 


 Location: Milford, MA 
 Pay: $24.00-28.00/hour 

Community Autism Services (CAS) is dedicated to transforming lives through high-quality ABA services. We are seeking a Center Coordinator to support daily operations and ensure exceptional service for our clients and staff. 

Position Summary: 
The Center Coordinator provides administrative oversight for a center-based ABA program. This role ensures efficient scheduling, compliance, and communication while supporting a positive, service-driven environment. 

Key Responsibilities: 

  • Oversee client/team member schedules to ensure efficiency/productivity of the center 
  • Assist in covering behavior technician lunches and absences when necessary
  • Reviewing applicants for the Behavior Technician role
  • Input client schedules in practice management system
  • Ensure schedule changes are communicated to parents, supervising BCBA and technicians
  • Maintain parent log and document any issues, as well as monitor and manage parent/staff related concerns that are not clinical in nature (i.e., attendance log, scheduling barriers, professional boundaries)
  • Oversee scheduling of parent meetings for supervising BCBA (as needed)
  • Ensure completeness and accuracy of client record in the practice management platform in coordination with BCBA (i.e., credentialing documents) 
  • Perform quarterly client record review
  • Auditing client medical record for completeness and following up as needed (i.e., coordination of care)
  • Support session notes audits for compliance alongside clinical team
  • Weekly data verification for unconverted appointments 
  • Maintain client and center supplies and monitor budget accordingly, in coordination with the Clinic Operations Manager, as applicable
  • Request necessary repairs and/or building maintenance from approved list of vendors. Communicate special needs to Operations Market Manager, in coordination with the Clinic Operations Manager (as applicable)
  • Schedule and track center compliance trainings and center safety drills 
  • Ensure completion of all incident reports
  • Coordinate communication of information among all departments to center team members (i.e., billing, HR, finance, compliance)
  • Oversee center compliance with Center Infection Prevention control plan 
  • Complete new hire onboarding with assistance of HR department (in coordination with Clinic Operations Manager where applicable)
  • Assist in training new team members on center policies 
  • Assist with new team member technology setup and training 
  • Spot checks for compliance with all policies and procedures (i.e., use of admin time, cleaning, etc.)
  • Identify and address any immediate disciplinary issues. Report ongoing issues to the Center Manager
  • Other duties as needed/assigned

Qualifications: 

  • Strong communication, organization, and multitasking skills
  • Experience working with children, preferably with special needs 
  • Proficiency in Microsoft Office and practice management systems 
  • Ability to manage deadlines and shifting priorities 
  • Associate's degree and/or supervisory experience preferred 
  • RBT certification or ABA experience is a plus 
  • Bilingual (Brazilian Portuguese) highly preferred 

Physical Requirements: 

  • Lift up to 25 lbs; push/pull up to 50 lbs 
  • Ability to bend, sit, or stand for long periods 

Reports to: Operations Market Manager 
Travel: Minimal travel to nearby centers may be required 

Join CAS and help make a meaningful impact in the lives of children and families every day. 

 



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