Internal - Billing Coordinator

School-Based Program Mental Health Client Services Coordinator- MUST be able to go into our Greensboro Office as needed. Hybrid position- 717 Green Valley Road, Suite 200, Greensboro, NCEssential Duties:Assist the Mental Health Executive Director with the application process of Medicaid and NC MCOsGather information that needed for the application processesAssisting with resubmission if they are neededGather information regarding NC school districts address, phone number, populationPoints of Contacts that oversee Behavioral Health Contracts for contracted districts, number of schools, POC for each school (Administrators and Counselors), school calendarsServe as the administrative assistant of the Mental Health Executive DirectorAdministrative duties as assignedCollect data for contracted school districtsReferralsStudent Medicaid numbers are correctCheck required Medicaid eligibility check for audit purposes students in treatmentIssues with third party MCOsLog issues with reimbursement and assist with information flow from Mental Health Executive Director to LMHPs to eliminate further issues.Assist school districts in getting their implementation plan created and submitted to DHHSAssist the Mental Health Executive Director in organizing interviews for staff neededServe as the point of contact for all billing denialsCheck EMR/EHR reports monthly for billing denialsResubmit claims that were deniedServe as the point of contact for documentation needed to be collected for audits, parent consent,assessments, Plans of care, Compliance of timelines are adhered toWork closely with NC DHHS and NC Tracks to verify compliance to resolve questionsAttend compliance regulation meetings with the Mental Health Client Services Director to ensure updates to compliance regulations, billing procedures, and program organization is adhered toTrain other administrative assistants on procedures outlined in this job descriptionJob Specifications:Performance review of this position will be evaluated on an annual time frame in accordance with SSG's employee guidelines.Minimum Qualifications Knowledge, Skills, and Abilities RequiredBachelor's degree in Education, Psychology, Business Administration, Social Work, or Human Resources.Minimum of 3 additional years in a coordinator, bookkeeper, or records administrator role within a Behavioral Health setting.Must have history of working with Medicaid and Private insurance billingMust be able to maintain records and prepare for auditsSuch alternatives to the above SSG may find appropriate and acceptable.

Career Guidance Coordinator Job DescriptionMust be flexible to work on the Pacific Time Zone.  The Stepping Stones Group is the nation's leader in providing special education services to school districts in more than 45 states.The Stepping Stones Group is committed to diversity and inclusion. As a socially conscious employer driven by purpose, we welcome all people who have the heart to join us in our mission to transform lives together. We celebrate the diversity of our colleagues and believe by listening, learning, and empathizing with each other's life experiences we become a stronger organization.If you believe every day is an opportunity to make a difference, we would like to meet you!As a Career Services Coordinator, you will work closely with our experienced recruiting and sales teams.NOTE: Sourcing experience is required- during the interview an observation session will be done via TEAMS screen share. (LinkedIn & indeed)In this position you will:* Provide support to your recruiting team by generating candidates from a variety of methods to help build a robust pipeline.* Reaching out and responding to candidates through various channels including and not limited to phone calls, text messages, emails, and job boards.* During the screening process you will evaluate the candidate's experience, availability and explain the details of the job opportunities to ensure the candidate is a good match prior to forwarding it to the recruiter.* Working as part of the team to contribute to overall success.* Creating a positive experience for the candidates once hired with effective communication regarding Human Resources and Compliance issues.* Strong interest in learning departmental functions including timecard approval, familiarity with school district clients, special education requirements and licensing.Qualifications:* Exceptional time management and prioritization skills* An enthusiastic and supportive collaborator* Champion of change and applying creativity* Knowledge of KPI's - meeting and exceeding team daily, weekly, and monthly goals.* Detail orientated with ability to meet projected timelines.* Excellent written and verbal communication skills* Strong customer service experience required.* Recruiting and or sourcing experience is required.Hourly pay, bonus opportunity, medical benefits, paid time off, paid company holidays, 401K and much more!Remote

                          Client Services Specialist- Behavioral Services- Must be comfortable working on the PACIFIC TIME ZONE The Stepping Stones Group is transforming the lives of children, families, and communities together through our exceptional therapeutic and behavioral health services. We provide Special Education Services to school districts across the united states. We are partnering with schools to help them find the providers they need in order to get the students the services they so desperately deserve. If you believe every day is an opportunity to make a difference, we would like to meet you! As a Client Services Specialist you will be responsible for managing and growing existing and inherited client accounts, creating a positive experience for new clients, and increasing the company's market share. In this position you will:*Maintain current client headcount*Grow client headcount when the opportunity arises and work toward established headcount goals*Identify growth opportunities in your assigned market among active and inherited client accounts (school districts)*Develop and implement business development strategies*Build and maintain relationships with existing and inherited clients for the purpose of achievingplacement targets and acquiring additional business opportunity*Maintain client headcount and grow client headcount when the opportunity arises*Educate clients of The Stepping Stones Group product offerings and invite Autism, Core andNursing client service managers to client meetings*Outbound calls to clients to generate job orders*Intake of inbound sales calls to identify school districts' needs*Generate interest among school districts through multi-level communication strategies*Present candidates, proposals, negotiate bill rates, and finalize client contract documents*Set clear expectations with clients regarding feedback, quality assurance practices and theStepping Stones Group policies*Collaborate and support the competitive bid process for assigned client accounts as needed*Deliver an excellent client experience by taking the time to understand each client's needs andpreferences. Prioritize Jumbo and Tier 1 school district clients.*Provide clear and consistent client communication; establish expectations throughout theprocess; respond quickly and thoroughly to client questions*Collaborate with Regional Manager of Client Services to establish focus jobs and communicateclient needs*Embrace personal responsibility and accountability among a strongly collaborative environment*Meet and exceed your assigned activity, placement, and margin goalsQualifications:*Fearless and enthusiastic attitude and a supportive collaborator*Confidence in making outbound calls*Confidence in communicating and upholding The Stepping Stones Group's policies andexpectations*Identify internal areas of improvement and communicate these to your team*Ability to overcome objectives; strong negotiation and closing skills*Excellent time management skills*Excellent written and verbal communication skills; Exceptional presentation skills*Strategic thinking & problem solving; ability to achieve results*Exceptional time management and prioritization skills with demonstrated ability to meet projecttimelines*Strong relationship management and work ethic, including leading by example*Adaptability and flexibility to support the organization's rapid growthOur Client Services Specialist (you will receive a base salary, with bonus opportunities, medical benefits, paid time off, company holidays, 401K and much more.                           

Billing Coordinator-Montebello, CA – Job Description The Stepping Stones Group is the nation's leader in providing special education services to school districts in more than 40+ states. The Stepping Stones Group is committed to diversity and inclusion. As a socially conscious employer driven by purpose, we welcome all people who have the heart to join us in our mission to transform lives together. We celebrate the diversity of our colleagues and believe by listening, learning, and empathizing with each other's life experiences we become a stronger organization. If you believe every day is an opportunity to make a difference, we would like to meet you! Must be able to travel around Montebello, CA! Job Duties: • Communicates with clients (school districts) and employees (providers) to collect documentation, ensure accuracy, and assists billing specialists with any time related questions that may arise. • Review biweekly employee timesheets and works with Supervisors to resolve issues.• Maintain and update timecard trackers. • Review and reconcile district specific logs against time entered in Kronos. • Communicate with internal groups regarding issues pertaining to time logs and time sheets. • Ability to go onsite to the school district and travel amongst multiple sites. Required Qualifications: • Experience with Microsoft Office products • Advanced Excel skills • Superior written and verbal communication skills. • Strong analytical, organizational, and problem‐solving skills. • Self‐ motivated, time efficient and proactive • Reliable transportation and current driver's license