Lead Center Coordinator Full-Time | Location: Haverhill, MASalary Range: $60,000-$75,000 annually (based on experience) Join Community Autism Services - Elevate Operational Excellence and Impact Lives At Community Autism Services (CAS), we believe in transforming lives through compassionate, evidence-based care and operational excellence. Our centers provide a structured, supportive environment for children and families, led by a team of skilled clinicians and operational professionals. We're seeking a Lead Center Coordinator - a confident, organized, and mission-driven operations professional who ensures our centers run efficiently, compliantly, and with exceptional quality. About the Role As the Lead Center Coordinator, you are the heartbeat of the center's operations - the steady, professional presence that keeps everything running smoothly. You'll manage daily scheduling, oversee administrative processes, ensure compliance, and partner closely with clinical leadership to foster a positive, productive, and family-centered environment. This is an ideal role for someone with experience in practice management, healthcare administration, or program operations who thrives in a fast-paced, purpose-driven setting. Key Responsibilities Operational Leadership Lead day-to-day center operations, including staff scheduling, session coordination, and facility readinessEnsure efficient workflows that support both clinical productivity and family satisfactionIdentify operational bottlenecks and proactively develop solutions to improve efficiency and communication Compliance & Quality Assurance Monitor session accuracy, credentialing compliance, and documentation standardsConduct routine audits of attendance logs, service records, and clinical documentation to ensure compliance with company and payer requirementsTrack and reduce 'non-billable/non-scheduled' hours to meet performance goalsTeam Collaboration & Leadership Serve as the on-site operational leader and trusted liaison between staff, families, and leadership teamsModel professionalism, accountability, and problem-solving for all staffSupport new hire onboarding, credentialing, and training to ensure successful integration into center operationsMentor and support junior staff to build a culture of excellence and teamworkClient & Family Support Communicate with families regarding scheduling, attendance, and non-clinical concernsMaintain a calm and solutions-oriented approach when resolving scheduling challenges or conflictsAdministrative Management Manage inventory, supply orders, and vendor coordination for center needsTrack center-level data (attendance, utilization, and scheduling metrics) and report trends to Market Operations ManagerCollaborate with finance, recruiting, and HR teams to align operations with company-wide goalsWhat You'll Bring 5-8 years of administrative or operational experience in healthcare, behavioral health, education, or outpatient practice settings preferredPrevious experience as an Office Manager, Practice Coordinator, Program Administrator or Patient Services Supervisor strongly preferredAdvanced proficiency in Microsoft Office (particularly Excel)Experience with HRIS/timekeeping systems (Kronos, ADP) and EHR software (Central Reach or similar)Exceptional communication, organization, and problem-solving skillsBachelor's degree preferred (Healthcare Administration, Education, or related field)Ability to remain composed and professional in a dynamic environmentWho You Are You're a calm, confident operations leader who brings professionalism, structure, and dependability to every interaction. You lead through collaboration and accountability, balancing efficiency with empathy. You're motivated by the idea of helping clinical teams deliver life-changing care through exceptional operational systems. Why Join CAS? Meaningful work that directly supports children and familiesCollaborative, mission-driven culture with passionate colleaguesClear pathways for career advancement within our nationwide networkComprehensive benefits including health, dental, and vision insurance; paid time off; 401(k); and professional development opportunities Together, we are transforming the lives of children and families - one center, one team, one day at a time.
ABA Center-Based Behavior Technician Community Autism Services, a division of The Stepping Stones Group, is hiring immediately for Full-Time ABA Behavior Technicians for our new Haverhill, MA, Center. Come join our team and play a key role in our center-based services! As a part of our team, you'll be providing state-of-the-art behavioral services to children with Autism, actively contributing to our collective mission of Transforming Lives Together. A Great Journey to an Exciting Career! For students pursuing degrees in Psychology, Sociology, Early Childhood Development, Education, Applied Behavior Analysis (ABA), Social Work, Counseling, and Mental Health, this opportunity could mark the beginning of a fulfilling and enduring career path. The hands-on experience offered will prove invaluable and open doors to further opportunities in healthcare. Pay: $23.00 - $32.00 per hour Requirements High school diploma or equivalent Full-time schedules of 8:00am-4:00pmChildcare experience required Proof of Flu vaccination and annual renewal required Employee Benefits No need for travel between clients; enjoy consistent work at a center!Paid Time Off (PTO), Paid Holidays, and wage increases Paid Registered Behavior Technician (RBT) certification trainingMedical, dental, vision, disability, and life insurance benefits401k Retirement Plan Job DutiesABA Behavior Technicians report directly to the supervising Board Certified Behavior Analyst (BCBA).In collaboration with a program supervisor, instruct clients on developing communication skills, fostering play, establishing friendships, and enhancing independence, while addressing challenging behaviors.Collect, organize, and summarize behavioral data related to the child's treatment goals.Attend to toileting and/or change soiled diapers/clothing as needed.Maintain a professional and cooperative relationship with the caregiver(s) of referred clients.Ensure the organization and cleanliness of the therapy space at the conclusion of each session.Participate in Clinical Review meetings for individuals on the assigned caseload.6-month commitment to consistent and dependable attendance, as well as responsive and timely communication, is essential to the role.Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to sit, speak, and listen to children. The employee is frequently required to stand, walk, climb or balance; and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 50 pounds. The employee must be able to push items of 50 lbs. Such as pushing children on a bike, pulling a wagon or moving/rearranging furniture. Specific vision abilities required by this job include close vision, distance vision and peripheral vision.Other Duties: Performance of other reasonably related duties are assigned by the supervising Board Certified Behavior Analyst (BCBA) About Community Autism Services, a division of The Stepping Stones Group The Stepping Stones Group grew from a simple belief: That every child is born with a special set of gifts. Throughout our history, we have partnered with 14 mission-driven organizations that share in our vision. Together, we are transforming the lives of children and families, improving the quality of therapeutic and behavioral services, and joining with like-minded therapists, clinicians and educators in order to have a greater impact in our communities. Our passionate leadership team and expansive clinical support network ensure the delivery of the highest quality therapeutic and behavioral health services nationwide.