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Clinical Manager

65,000.00 - 75,000.00
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Job Description

SSG National Mental Health Program

National Clinical Manager

Supervisor: Lead Clinical Director – Programmatic/Staffing
Collaborative Partners: Account Managers, Career Services/Recruiting, and Quality Assurance Director

Summary

The National Clinical Manager provides clinical leadership, mentorship, and day-to-day operational support to mental health clinicians across one or more assigned school districts. Serving as the primary clinical resource and point of contact for assigned providers, the National Clinical Manager promotes consistent, high-quality service delivery; supports clinicians in assessment, intervention, documentation, reporting, and IEP-related responsibilities; and ensures that service providers understand and adhere to district policies and procedures. As an active member of the Triad alongside the Account Manager and Recruiter, the Clinical Manager partners with operational and business development colleagues to support staffing, district relationships, and program growth, while maintaining a continued focus on clinical quality and provider success. Specific responsibilities may vary slightly depending on the state, region, and districts served.

Essential Duties

  • Provide clinical support, mentoring, consultation, guidance, and resources to clinicians within one or more assigned districts.
  • Serve as the primary point of contact for clinicians regarding questions related to assessment, intervention, documentation, reports, IEPs, and SSG processes.
  • Serve as a clinical resource to assigned providers, maintaining a continued focus on the delivery of high-quality services.
  • Ensure that service providers understand and carry out district policies and procedures across all assigned districts.
  • Stay informed of district policy, procedure, and operational changes that affect SSG employees, and communicate updates to new hires and existing team members as needed.
  • Serve as a liaison between districts and assigned clinicians when appropriate, relaying district communications and information to providers delivering services in those districts.
  • Participate as an active member of the Triad (Account Manager, Recruiter, and Clinical Manager).
  • Collaborate with SSG Career Services to support the filling of open positions within assigned and supported districts.
  • Collaborate with the Business Development team and Account Managers to gain knowledge of district policies, procedures, and operations.
  • Conduct clinical interviews (CIs) and clinical conversations (CCs) with prospective clinicians, as needed or requested.
  • Meet with district administrators—independently or in conjunction with the Account Manager, per Triad discussion—to develop and strengthen district relationships, as needed.
  • When appropriate and as directed, contact designated districts to identify therapy or related-services needs that SSG can fill (typically an Account Manager function; in some locations, districts communicate directly with Clinical Managers).
  • When appropriate and as directed, present candidate resumes to clients, depending on client preference.
  • Participate in regularly scheduled team meetings, as needed.
  • Represent SSG at job fairs, conferences, and workshops, as needed.
  • Participate in special projects as assigned.

Accountability and Scope

The National Clinical Manager functions as the primary clinical resource and operational point of contact for assigned mental health clinicians across one or more school districts. This position exercises professional judgment in supporting, mentoring, and guiding providers; promoting quality service delivery; and ensuring adherence to district and SSG policies and procedures across assigned markets.
The National Clinical Manager collaborates closely with Account Managers, Career Services/Recruiting, district administrators, and the Quality Assurance Director, serving as an active member of the Triad to support staffing, district relationships, and clinical quality. The position maintains responsibility for clinical support within assigned districts while escalating significant clinical, personnel, or operational concerns through appropriate leadership channels.

Job Specifications

Performance review of this position will be evaluated on an annual time frame in accordance with SSG's employee guidelines.

Minimum Qualifications, Knowledge, Skills, and Abilities Required

  • Master's degree in Social Work, Counseling, Psychology, or a related behavioral health field.
  • Active clinical licensure (LCSW/LISW, LPC, LMFT, or equivalent), where required by state or district.
  • Minimum of five years of experience in a school-based environment.
  • Excellent communicator who is an independent thinker and resourceful problem-solver.
  • Dependable, flexible, organized, loyal, and a strong team player.
  • Working knowledge of school-based service delivery, clinical documentation, IEPs, and related processes.
  • Ability to manage multiple priorities and to support and develop clinicians across one or more districts.

Physical Requirements

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. While performing the duties of this position, the employee is regularly required to stand and reach with hands and arms; walk; sit; stoop or kneel; crouch or crawl.
Additional physical requirements include the following:
  • Physically capable of frequently lifting or moving 40 pounds.
  • Specific vision requirements include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to focus.
  • Ability to sit and stand for extended periods of time.
  • Manual dexterity for the purpose of using a telephone and data entry.
  • Read a computer screen and printed material with or without vision aids.
  • Hear and understand speech at normal levels and on the telephone.
  • Speak in audible tones so that others may understand clearly in person and on the telephone.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


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You will have the tools, infrastructure, and organizational backing to do your best work without unnecessary barriers.Professional Development: We invest in your growth - from licensure supervision support to ongoing training, we are committed to your long-term success as a clinician and leader.Collaborative Culture: Join a team of professionals who are passionate about their work, committed to each other, and grounded in a shared belief that children's mental health is a priority worth fighting for.Work-Life Integration: A structured role with defined responsibilities and leadership support, so you can lead effectively without burning out.Position OverviewThe Clinical Manager serves as the primary clinical and operational leader for a team of Mental Health Professionals (MHPs) delivering school-based behavioral health services across assigned North Carolina districts. This role carries meaningful responsibility: you will ensure the clinical quality, documentation integrity, and professional development of your team while maintaining compliance with Medicaid standards, agency protocols, and program expectations.This is not a passive oversight role. It is a hands-on, relationship-centered leadership position for a clinician who thrives on mentoring others, solving complex clinical challenges, and building systems that drive better outcomes for students and families.Key ResponsibilitiesClinical Oversight and Documentation ComplianceReview and approve all Licensed Practitioner of the Healing Arts (LPHA) requests, including Diagnostic Assessments (DAs), Individualized Plans of Care (IPOCs), and 90-day reviews, within a 24-hour turnaround.Provide meaningful, actionable feedback on clinician documentation and conduct timely re-review of corrections.Review and co-sign clinical service notes in accordance with agency standards and Medicaid requirements.Conduct regular caseload audits to ensure documentation completeness, clinical accuracy, and regulatory compliance.Uphold all Medicaid requirements and program standards, ensuring the team remains audit-ready at all times.Provide direct clinical services - including DAs, IPOCs, and LPHA tasks - as operationally needed.Clinical Supervision and Staff DevelopmentFacilitate consistent 1:1 supervision meetings with MHPs on a weekly or monthly basis depending on licensure status and clinical need.Provide licensure supervision in accordance with North Carolina board requirements and conduct six-month performance reviews.Coach and guide MHPs in caseload development, treatment planning, and clinical best practices.Identify clinicians who need additional support and proactively implement tailored development plans.Team Support and ResponsivenessServe as the primary point of contact for all MHP needs, responding to inquiries within 24 hours.Provide crisis support, real-time clinical guidance, and technical assistance to ensure clinicians feel supported in the field.Cultivate a team culture of psychological safety, professional accountability, and continuous learning.Training, Onboarding, and Workforce DevelopmentFacilitate comprehensive new hire training to ensure clinicians are prepared to deliver high-quality, compliant services from day one.Deliver assigned trainings and contribute to the ongoing professional development programming of the team.Operations and Administrative ManagementParticipate actively in required meetings, including supervision sessions, audit reviews, onboarding calls, and program updates.Monitor referral trackers, follow up on outstanding items, and support caseload growth for the team.Manage incident reports and complete payroll adjustment forms in a timely and accurate manner.Monitor late notes following payroll cycles and address documentation gaps with appropriate follow-up.School and Stakeholder CollaborationBuild and maintain strong collaborative relationships with school district personnel, Agency Educators (AEs), and referral specialists.Support the development and delivery of Professional Development (PD) sessions for school-based partners.Travel to assigned schools a minimum of once per semester to maintain visibility, strengthen partnerships, and support clinicians in the field.Risk Management, Safety, and RecruitmentComplete Environmental Risk Assessments and ensure appropriate safety protocols are in place for students and staff.Review and manage incident reports with a proactive approach to risk mitigation.Conduct clinical interviews (CIs) for prospective hires and submit required documentation to the recruiter and State Director.Qualifications and Licensure RequirementsThis position requires full, unrestricted licensure in North Carolina. Candidates must meet the requirements under one of the following two licensure pathways:Pathway 1: Licensed Clinical Social Worker (LCSW)Candidates qualifying under this pathway must meet all of the following:Active, full LCSW licensure in the State of North Carolina (associate/provisional licensure does not qualify).Minimum of two (2) years of post-associate licensure clinical experience.Demonstrated ability to provide clinical supervision to associate-level clinicians.Pathway 2: Licensed Clinical Mental Health Counselor with Supervisor Designation (LCMHC-S)Candidates qualifying under this pathway must hold an active LCMHC license in North Carolina with the LCMHC-S (Supervisor) designation and meet all of the following:Active LCMHC license in North Carolina with the LCMHC-S (Supervisor) designation (the LCMHC-S is a supervisor designation added to an active LCMHC license, not a separate license).Minimum of five (5) years of post-graduate counseling experience, including at least two (2) years of post-full licensure experience.Completion of 45 hours of continuing education (CE) in clinical supervision, OR completion of a minimum of three (3) semester graduate credit hours in clinical supervision.Successful passage of the North Carolina Jurisprudence Examination.Satisfactory criminal background check.Employment verification since the date of initial licensure, demonstrating qualifying counseling experience (professional references from employers or supervisors who can attest to the nature and scope of work performed).Professional references attesting to clinical competence and supervisory readiness.Preferred QualificationsPrior experience in a school-based mental health or educational services setting.Demonstrated experience in clinical leadership, staff supervision, or program management.Familiarity with Medicaid-funded behavioral health services and documentation standards.Strong interpersonal and communication skills with the ability to build trust across diverse teams and stakeholder groups.Comfort navigating a fast-paced, multi-site service delivery model.Professional Accountability and Licensure MaintenanceAll Clinical Managers at The Stepping Stones Group are expected to maintain active licensure in good standing throughout employment, including timely completion of all continuing education requirements, license renewals, and any conditions set forth by the North Carolina licensing board. We support your professional obligations and celebrate your milestones.Join Us in Building Brighter FuturesAt The Stepping Stones Group, leadership is not a title - it is a calling. Our Clinical Managers are the standard-bearers for clinical excellence, the mentors who inspire the next generation of mental health professionals, and the advocates who ensure every child in our programs receives the support they deserve.If you are a licensed clinician in North Carolina who leads with both head and heart, we invite you to take the next step. Join a team where your expertise is honored, your leadership is trusted, and your impact is real.Apply today and help us build the future of school-based mental health services - one student, one clinician, one stepping stone at a time.The Stepping Stones Group is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Regional Clinical Manager (BCBA)

100,000.00 - 130,000.00
Senior Regional Clinical Manager (BCBA)Community Autism Services (CAS)Location: Atlanta, GARole Type: Full-Time | Clinical LeadershipDirect Reports: 4 - 8 BCBAsTravel Requirements: Local travel within region of service; minimal travel outside region (

Center Clinical Manager

95,000.00 - 11,500.00
Center Clinical Manager (BCBA) - Center-Based Full-Time | $95,000-$115,000 annually | San Diego, CALead clinical excellence, develop high-performing teams, and set the standard for center-based ABA care. ____________________________________________________________________________________ Why Clinical Leaders Choose CAS True ownership of a center's clinical quality, culture, and outcomes Leadership scope that goes beyond supervision - without losing clinical integrity Sustainable expectations with strong regional partnership and support Ability to build, mentor, and retain high-performing BCBA teams No non-compete clauses - because ethical leadership matters Keep reading to see how this role is intentionally designed for experienced clinical leaders. ____________________________________________________________________________________ Our Approach at CAS At Community Autism Services (CAS), we believe the strongest centers are led by clinicians who understand both quality care and operational sustainability. Our Center Clinical Managers are empowered leaders - trusted to guide clinical teams, partner with regional leadership, and represent CAS within their communities. We practice within an assent-based, child-centered ABA framework and intentionally invest in clinical leaders who can balance mentorship, accountability, and growth. This role is designed for experienced BCBAs ready to own outcomes at the center level. ____________________________________________________________________________________ The CAS Experience What leading a center at CAS looks like Total Compensation We recognize the scope and impact of center-level clinical leadership. Salary range: $95,000-$115,000 annually (based on experience and market) Leadership-level bonus and incentive opportunities tied to quality and outcomes Company recognition awards, including monetary awards, gifts, and professional development support Continuing education support, including paid CEUs and leadership development Student Loan Repayment Assistance to support long-term career sustainability Medical, dental, and vision insurance options 401(k) options and additional voluntary benefits Relocation packages available for eligible candidates No non-compete clauses - we believe in ethical, clinician-first employment Work-Life Balance You Can Count On This leadership role is built for sustainability. Consistent weekday schedules in a center-based setting Schedule autonomy with accountability Protected time for leadership, mentorship, and strategic planning Realistic expectations supported by regional leadership Clinical & Operational Leadership Support You'll lead with structure, partnership, and clarity. Direct partnership with a Senior Regional Clinical Manager or Regional Clinical Director Clear oversight expectations with defined clinical and operational metrics Quarterly Clinical Grand Rounds focused on advanced practice and leadership topics PFA/SBT workshops and training opportunities for all clinicians Ongoing collaboration with FTF Consulting and internal clinical experts Systems, dashboards, and operational support that reduce administrative friction Shared clinical resource library with templates, tools, and evidence-based materials to support consistent, high-quality care Your Growth Path at CAS This role sits at the core of our clinical leadership pipeline. Pathways into Senior Regional or Director-level clinical leadership Influence over regional clinical standards and initiatives Opportunities to lead trainings, mentor leaders, and shape center strategy Visibility and partnership with executive and cross-functional teams ____________________________________________________________________________________ Role Overview As the Center Clinical Manager, you are the clinical owner of the center. You oversee all client-facing clinical staff, including Senior BCBAs, BCBAs, Associate Clinical Supervisors, and Behavior Technicians, while partnering closely with operations and regional leadership. You are responsible for clinical quality, team performance, culture, outcomes, and the center's ability to operate at full, sustainable capacity. What You'll Do Provide clinical oversight for all center-based ABA services and programming Lead, mentor, and performance-manage Senior BCBAs, BCBAs, ACSs, and Behavior Technicians Ensure implementation of CAS's Personalized Care Philosophy and assent-based practices Monitor program quality, data integrity, session notes, and treatment outcomes Support intake assessments, FBAs, and timely completion of all clinical reports Partner with regional leadership on caseload planning, staffing, and productivity Oversee center census, ratios, and staffing to ensure consistent service delivery Maintain compliance with health, safety, and regulatory requirements Build and sustain strong relationships with families, schools, providers, and community partners Represent CAS in outreach events and referral-building activities Analyze clinical and financial performance to support center sustainability Serve as a resource for team members regarding policies, procedures, and best practices  How Success Is Measured Success in this role is defined by: High-quality, ethical, and consistent clinical care Strong performance, engagement, and retention of clinical staff Positive client outcomes and family satisfaction A healthy, fully staffed center operating at sustainable capacity Effective collaboration with regional leadership and partners ____________________________________________________________________________________ Qualifications Master's degree or PhD in Psychology, ABA, or a related field Current BCBA certification in good standing (required) Active Licensed Behavior Analyst (LBA), where applicable Minimum of 5+ years of ABA experience, including at least 3 years as a practicing BCBA Demonstrated experience supervising and managing clinical teams Strong leadership, coaching, and organizational skills Experience overseeing clinical operations and productivity Ability to travel locally as needed ____________________________________________________________________________________ Why CAS Is Different We intentionally design clinical leadership roles that: Balance autonomy with accountability Elevate clinicians into true decision-making roles Provide structure without micromanagement Support sustainable growth-for people and programs ____________________________________________________________________________________  Not Ready to Make the Jump - but Know Someone Who Is? We offer $1,000 external referral bonuses for BCBA referrals and $250 for BT referrals. If your referral is hired and employed with us for 90 days, you get paid.  CAS Referral Program Sometimes the right opportunity helps someone else take the leap. ____________________________________________________________________________________ About CAS Community Autism Services is committed to delivering high-quality, compassionate care to children and families while creating meaningful, sustainable careers for our team members. We believe exceptional outcomes start with well-supported clinicians-through strong leadership, thoughtful systems, and a culture rooted in collaboration and growth. As part of a nationwide organization, CAS combines the stability of scale with the heart of a community-based provider. Whether you're leading a center or shaping regional strategy, you'll find opportunities to grow, lead, and make a lasting impact.