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Regional Clinical Manager (RCM)

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Job Description

Regional Clinical Manager  


 

Title: Regional Clinical Manager  

Reports to: Senior Regional Clinical Director and Senior Regional Clinical Manager

Location: Ventura, CA  

  

Mission:

  • Leading with dedication to operational excellence in a manner that aligns with our mission of transforming the lives of children, families, and communities together. 

     

Position Summary:

The Regional Clinical Manager plays a pivotal role in overseeing and optimizing clinical quality and operations within a designated market. This leadership position requires a seasoned Board Certified Behavior Analyst (BCBA) with extensive experience in Applied Behavior Analysis services and a proven track record of effective management. This position is responsible for ensuring the highest quality of ABA services, the professional development of clinical team members, and the financial well-being of their market. This role involves collaboration with leadership, maintaining strong relationships with clients and families, and contributing to the strategic 


Outcome Measures: 

  • Demonstrate measurable progress in achieving financial performance goals, with a focus on controlling labor costs within the region. 
  • Attain a treatment adherence rate of over 75% for clients within the division, ensuring consistency and effectiveness in interventions. 
  • Enhance client satisfaction, as reflected in an increased Net Promotor Score (NPS), by implementing targeted improvements based on client feedback. 


Responsibilities:

  • Provide strong and visionary leadership to the clinical team, setting clear expectations and fostering a positive and collaborative work environment. 
  • Develop and communicate strategic goals for the clinical department in alignment with organizational goals. 
  • Provide ongoing supervision and support to clinical team members, ensuring adherence to ABA principles and best practices. 
  • Participate in gross margin planning to predict coming month trends based one expected revenue and labor. 
  • Establish and implement quality assurance measures to ensure the highest standards of care and compliance with relevant regulations and ethical guidelines. 
  • Assess the needs and requirements of clients to determine appropriate caseload assignments. 
  • Cultivate positive and professional relationships with payors and funding sources to enhance collaboration and communication. 
  • Conduct regular reviews of client records, assessments, and interventions to maintain clinical excellence.  
  • Provide expert consultation on complex cases, guiding and collaborating with clinical teams in problem-solving and decision-making. 
  • Deliver training and support to enhance the clinical skills and knowledge of team members and support professional growth and development. 
  • Ensure accurate and timely reporting to clients, families, and other stakeholders. 
  • Collaborate with other department heads and organizational leadership to ensure seamless communication and coordination of services. 


Job Qualifications:

  • Master's or Doctoral degree in Applied Behavior Analysis, Psychology, Special Education, or a related field 
  • BCBA or BCBA-D certification 
  • Substantial experience in ABA services, including leadership and supervisory roles 
  • Proven ability to lead and inspire a team toward achieving organizational goals 
  • Excellent communication and interpersonal skills, both verbal and written 
  • Ability to provide clear and constructive feedback  
  • Strong analytical and problem-solving skills 
  • Effective organizational skills to manage clinical and administrative responsibilities 
  • Ability to prioritize tasks and meet deadlines in a fast-paced environment 
  • Experience in providing training and professional development 
  • Excellent interpersonal skills 
  • Empathy and cultural competence to work effectively with diverse populations 
  • Familiarity with ABA-specific software and data collection tools 
  • Comfort using technology for communication, documentation, and program management 


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