Program Coordinator, Managed Services (MSP)The Program Coordinator, Managed Services (MSP) provides transactional and administrative support for the day-to-day operation of The Stepping Stones Group's MSP program for K-12 school district clients. This role is the execution layer beneath the Program Manager, handling data entry, submission processing, and routine tracking within the Vendor Management System (VMS) to keep district accounts running accurately and on schedule.This is an entry-to-mid-level operational role focused on accuracy, timeliness, and consistency in executing defined processes. The Program Coordinator does not own client relationships, supplier relationships, or program strategy; it supports the Program Manager and broader Managed Services team by keeping systems current and flagging issues for resolution.Key ResponsibilitiesVMS (Trio) Data AdministrationProcess new placements, extensions, terminations, and general data changes within Trio accurately and on scheduleMaintain candidate, supplier, and job order records, ensuring information stays current and error-freeMonitor assignment end dates and send timely reminders to suppliers and district stakeholders regarding upcoming extensions or expirationsSupport routine data audits within Trio to catch and correct record discrepancies before they affect compliance or timecard approvalSubmission and Fulfillment SupportTrack incoming candidate submissions against open job orders and confirm timely supplier responseAssist with scheduling interviews and coordinating logistics between suppliers, candidates, and district contactsRoute submissions and required documentation to the appropriate internal or district reviewerCompliance Tracking SupportMonitor candidate compliance checklists (licensure, background checks, health documentation, required trainings) and flag missing itemsMaintain accurate compliance records within Trio and internal tracking documentsEscalate outstanding compliance items to the Program Manager ahead of start datesTimecard Approval SupportMonitor timecards within Trio to confirm hours submitted by suppliers are complete and accurate before district reviewCommunicate timecard rejections to suppliers and follow up to ensure timely correction and resubmissionFollow up with suppliers to push forward pending timecard approvals in support of on-time invoicingFollow up with district approvers on timecards pending their review, escalating aged approvals to the Program Manager as neededReporting & Administrative SupportPrepare routine status reports, trackers, and data pulls for the Program Manager and internal leadershipSupport onboarding logistics for new contractors, first-day coordination tasksMaintain organized, current records in shared program folders in line with established documentation standardsQualificationsHigh school diploma required; Associate's or Bachelor's degree in Business, Human Resources, or a related field preferred3+ years of experience in staffing, directly supporting MSP clients; experience within education or healthcare staffing strongly preferredComfort learning and working within multiple operational systems and platformsStrong attention to detail and accuracy managing high volumes of data across multiple systemsProficiency with Microsoft Office (Excel, Outlook, Word)Clear, professional written and verbal communication skillsKey CompetenciesAccuracy and attention to detailTime management and ability to handle high transaction volumeProcess adherence and consistencyResponsiveness and customer-service orientationProactive flagging of issues and discrepanciesTeam-oriented, coachable, and eager to learnReporting StructureReports to: Program Director, Managed ServicesImpact of RoleThis role keeps the operational engine of the MSP program running accurately day to day, ensuring data integrity, timely processing, and consistent execution that allows the Program Director and district clients to trust the numbers and the timelines behind every placement.
Career Services Manager (Recruiter)TRANSFORM LIVES * BUILD RELATIONSHIPS * CREATE OPPORTUNITIESAs a Career Services Manager (Recruiter), you will play a critical role in connecting talented professionals with meaningful career opportunities that support children and school districts across the country.What You'll Do* Build and maintain a strong candidate pipeline through active applicant engagement and proactive sourcing.* Spend a significant portion of your day communicating directly with candidates by phone, text, email, and other outreach channels.* Identify and engage passive candidates rather than relying solely on incoming applications.* Conduct candidate screens to understand experience, qualifications, career goals, location preferences, compensation expectations, and other factors influencing a successful placement.* Match qualified candidates with opportunities that align with their skills and professional goals.* Create an exceptional candidate experience through timely, transparent, and consistent communication.* Establish clear expectations and guide candidates through each stage of the recruiting and hiring process.* Present compensation packages, navigate objections, negotiate offers, and help candidates confidently move toward a decision.* Manage candidate pipelines, follow-up activities, documentation, and recruiting workflows with organization and urgency.* Consistently work toward and exceed activity, placement, revenue/margin, and other performance goals.What Success Looks Like HereWe believe in being transparent about the environment our recruiters work in. This is a fast-paced, performance-driven role, and it won't be the perfect fit for everyone and that's okay.Before you apply, here's an honest look at who may not thrive in this seat:* You need things to stay the same. Our market, priorities, and approach shift constantly. If you prefer a steady, predictable routine, this may be frustrating.* You would rather text or email than pick up the phone. This job lives on the phone-with candidates, clients, and your team. Comfort with phone conversations is essential.* You wait for candidates to come to you. Applications come in, but successful recruiters proactively source rather than only work the inbox.* Negotiating and competition do not motivate you. You will regularly navigate offers, timelines, expectations, and challenging conversations.* You avoid objections instead of addressing them. Candidates and clients may push back. We value honest problem-solving, not dodging concerns or overselling.* You need close supervision to stay on task. This is a remote role that requires independent time management, focus, and accountability.* You do not want to be measured. Metrics and performance goals are central to how we operate and recognize success.If you read this and thought, 'That's exactly how I already work,' please apply-this might be the best move of your career.Our Core ValuesTrust - Being respectful and loyal in all actions.Integrity - Acting honestly, ethically, and fairly in all activities.Community - Working together to improve a child's future.Results - Striving to exceed expectations.Quality - Committing to excellence in everything we do.Inclusivity - Welcoming everyone to join in our mission, celebrating differences, and fostering a supportive, collaborative environment.Competitive salary with uncapped commission and bonus opportunities, 100% remote, Medical, Dental, Vision, 401K, Wellness stipend, Corporate training, Company issued equipment, PTO & Paid Holidays, Advancement opportunities, Excellent company culture.
Manager Education PartnershipsRole-Based Mission:In this role, you will lead growth and partnership development across a defined territory. You will build trusted relationships with district leaders, understand their priorities and challenges, and identify opportunities for meaningful partnership. Working closely with regional, clinical, operational, and service-line teams, you will connect districts with customized solutions across workforce staffing, behavioral and mental health services, professional development, and programmatic support. You will be accountable for developing new opportunities, advancing them through the partnership process, and building lasting district relationships that drive sustainable revenue growth.Outcome Measures:• New District Relationships: Managers are accountable for growing new district relationships across their territory. Progress is tracked via CRM logging and reviewed quarterly.• Revenue Targets: Each Manager is accountable for their territory's revenue target. Progress is monitored via a monthly territory performance report and formally reviewed quarterly.• Cross-Selling: Managers are expected to drive cross-sell opportunities across service lines; workforce solutions, behavioral and mental health services, professional development, and programmatic support, across their account base. Tracked via CRM opportunity tagging and reviewed quarterly.• Collaboration: Managers are expected to actively collaborate with internal teams on proposal development and account strategy. Tracked via CRM notes and cross-functional meeting participation, reviewed quarterly.Role-Based Competencies:• Curious by Nature: Asks smart questions and listens closely to understand what districts, educators, and students truly need.• Opportunity Creator: Proactively opens doors, builds connections, and turns conversations into meaningful district partnerships.• Compelling Communicator: Communicates with confidence and warmth and knows when to listen vs present.• Driven to Make an Impact: Brings energy, determination, and a healthy competitive spirit to achieving ambitious goals.• Master of Follow-Through: Keeps relationships, opportunities, and next steps moving. If they say they'll do it, it gets done.• Education Insider: Understands the K–12 landscape and uses that knowledge to develop solutions that fit.• Trusted Collaborator: Builds genuine relationships and brings the right people together to solve district challenges.Cultural Competencies:Successful teammates at SSG live the following cultural competencies• Fast paced and data driven. We treat speed as a competitive advantage. We use data, but we don't get stuck in it. We make decisions and move on to the next obstacle.• Persistence. We demonstrate tenacity and are willing to go the distance to finish the job.• Follow-through on commitments. We live up to verbal and written agreements, always.• Enthusiasm. We exhibit passion and excitement for our work. We maintain a “can-do” attitude.• Flexibility/adaptability. We adapt quickly to changing priorities and conditions. We cope effectively with complexity and change.• Teamwork & customer service. We like working together. We reach out to peers and cooperate with supervisors to establish collaborative working relationships. We do our work with a focus on customer service, recognizing that “customers” includes our clients and their families, our frontline team members and candidates, and our community partners.Responsibilities:• Own a defined territory and drive progress toward individual and territory goals.• Serve as a key partner to territory and regional teams, building strong alignment across education partnerships, clinical, operations, staffing, and leadership to advance opportunities and support territory success.• Develop and maintain relationships with school district leaders, administrators, and decision-makers.• Lead consultative sales processes and solution discussions with prospective clients across workforce, behavioral and mental health, professional development, and programmatic solutions.• Collaborate with cross-functional partners to develop strategic proposals, coordinate service recommendations, and ensure solutions reflect district needs and operational capabilities.• Own individual revenue targets, contribute to broader territory and regional goals, and maintain accurate CRM reporting.Job Qualifications:• Bachelor's degree in Education, Special Education, Behavior Analysis, Psychology, Business, or a related field preferred.• 3+ years of experience working in or closely partnering with K-12 schools, with an interest in special education and behavioral support services.• Experience in consultative sales, educational partnerships, program development, or solution-based business development preferred.• Proven ability to build trusted, long-term relationships with district administrators and other stakeholders.• Self-directed and highly organized, with the ability to manage multiple partnerships and opportunities in a fast-paced environment.• Strong communication, presentation, and active-listening skills; proficiency with CRM systems preferred.The Stepping Stones Mission Together, we are transforming the lives of children and families, improving the quality of therapeutic and behavioral services, and joining with like-minded therapists, clinicians and educators in order to have a greater impact in our communities. Our passionate leadership team and expansive clinical support network ensure the delivery of the highest quality therapeutic and behavioral health services nationwide